Take a Closer Look
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages and natural wear.
To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance through the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.
Replacement for Peace of Mind
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
Save Time with Express
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.
Rewards for Safe Flight
Throughout the service period, if you haven't used any replacements services, DJI will provide you with a 1-year warranty extension as a reward.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express shipment.
For DJI Care Refresh service, please go to the Support page on DJI's official website.