Help Centre
15% Price Beat Guarantee
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We will not be undersold! Before you buy, if you see a lower legitimate price from any authorized Canadian retailer or dealer for any model we stock, either online, in-store, or in print, we will beat that price by 15% of the difference.
To claim our 15% Price Beat Guarantee, we will need to verify that it meets the criteria as stated below then we will be happy to beat the price!
At Retail Locations
Simply supply any of the following to one of our sales staff, and If the Conditions are met we will beat the price immediately!
- Competitor's current advertisement.
- Competitor's current flyer.
- Competitor's web address (URL) to the product page.
Find one of our Retail Store Locations by clicking HERE.
For Online Purchase
Simply contact our Customer Service, and create a ticket with Reason For Contact being “15% Price Beat Guarantee''. Include any of the following information below, and If the Conditions are met we will beat the price immediately!
- Competitor's current advertisement.
- Competitor's current flyer.
- Competitor's web address (URL) to the product page.
To contact Customer Service, create a ticket by clicking HERE.
Conditions
The following conditions are checked when a 15% Price Guarantee claim is made.
- Advertisement from an authorized Canadian retailer or dealer offering full Canadian manufacturer's warranty.
- The item is in stock plus shipped from and sold in Canada.
- Item is the same brand.
- Item is the same model number.
- Any shipping charges will be included in the product price
- Any financing terms applicable to the product will be included in the product price. (Applies to Retail Locations only)
- For personal use only.
Exceptions
If a product has been designated with any of the following, then the 15% Price Beat Guarantee does not apply:
- Clearance, Demo, Discontinued, Final Clearance, Limited Quantity, Door Crasher and Limited Time Specials, Educational Pricing, Mail In Offer, and Mail In Rebate.
- Open Box, Original Equipment Manufacturer (OEM), One-Of-A-Kind, Refurbished and Special Order.
If the product is any of the following brands, then the 15% Price Beat Guarantee does not apply:
- Sonos
- Sony
- Bose
The following Conditions also apply to the 15% Price Beat Guarantee.
- Advertising errors or misprints do not qualify.
- Must be sold by an authorized Canadian retailer or dealer directly to you.
- Marketplace or classified advertisements placed in a platform owned and operated by a third party including e-commerce like platforms do not qualify.
- Our 15% Price Beat Guarantee offer does not apply on Price Protection Guarantee submissions.
Limited Quantities
We reserve the right to limit quantities.